iOS app version 1.4.7 resolves this issue with an updated SSO sign in mechanism

Issue

There is a known issue when signing in to an organization using Single Sign On (SSO) on Accessia for iOS.

The redirect to an organization’s SSO page fails, causing users to get stuck on the sign in screen.

Workaround

As a temporary workaround, users can tap Having trouble signing in? at the bottom of the sign in screen and follow a manual SSO sign in process.

Sign in hint.png

Fix status

Accessia is currently working on a permanent fix for this issue.