Reset UWB pairing

If Accessia app has paired with a Reader but the pairing fails, you’ll need to reset the UWB pairing

  1. Open Settings on your phone

  2. Go to Bluetooth

  3. Under My devices, find the failing device pairing. It will be called ACCESSIA and there will be an ℹ️ icon next to the device name

  4. Tap the ℹ️ icon

  5. Tap Forget This Device

  6. From your phone’s Settings, toggle Bluetooth off and then on again (note that this needs to be done from the Settings app, not Control Center)

  7. Return to Accessia app and try to pair again with the Reader

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