# Hub visual states

<figure><img src="/files/oedJqCsUkACYfE32Ru3E" alt="" width="375"><figcaption></figcaption></figure>

## Power status indicator

A white indicator on the front panel of the Hub shows the Hub’s power status

| **Indicator behavior** | **Meaning**             |
| ---------------------- | ----------------------- |
| Off                    | No power or booting     |
| Solid on               | AC power and battery OK |
| Flashing slow          | AC power loss           |
| Flashing fast          | Battery fault           |

## System STATUS indicator

A red indicator labeled **STATUS** on the module inside the Hub shows the Hub’s system status

| **Indicator behavior** | **Meaning**         |
| ---------------------- | ------------------- |
| Off                    | No power or booting |
| Solid on               | System status OK    |
| Flashing slow          | System fault        |

System faults indicated by flashing slow include:

* Failure to communicate with a Reader – check the Reader and its wiring
* Reader tampering detected – check the Reader
* Bad battery temperature – check the battery and its thermistor connection
* Battery close to being exhausted – connect AC power as soon as possible

To view details of the fault, check the system health report in Accessia Installer app or Accessia Portal

## CLOUD status indicator

A blue indicator labeled **CLOUD** on the module inside the Hub shows the Hub’s cloud connection status

| **Indicator behavior**                 | **Meaning**                                 |
| -------------------------------------- | ------------------------------------------- |
| Off                                    | No power or booting                         |
| Solid on                               | Cloud connection OK                         |
| Flashing slow                          | Cloud connection down                       |
| Flashing one second on, one second off | Cloud connection down, Hub not commissioned |
| Flashing twice every two seconds       | Cloud connection OK, Hub not commissioned   |

If the indicator is flashing slow, check the network connection from the Hub to the local area network and from the local area network to the internet


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