Cloud Converter visual states

There are four LEDs on the Cloud Converter board, labeled PWR, INF, CLOUD and STATUS

You can also connect the Cloud Converter to an externally visible panel indicator (see the "Panel LED" section of the installation manual)

External panel status indicator

This LED communicates status in two ways color and flashing pattern, which are used independently

Indicator pattern	Meaning
Solid off	No power or booting
Solid on	External power and battery OK
Flashing slow	External power loss
Flashing fast	Battery fault

Indicator color	Meaning
Blue	Cloud connection OK
Red	Cloud connection lost

PWR indicator

Indicator behavior	Meaning
Solid off	No power
Solid red	Power on

INF indicator

Indicator behavior	Meaning
Solid off	No power or booting
Heartbeat red (2 flashes every 2 seconds)	System is running smoothly

CLOUD indicator

Indicator behavior	Meaning
Solid off	No power or booting
Solid blue	Cloud connection OK
Flashing slow blue	Cloud connection lost

If the CLOUD indicator is flashing slow, check the network connection from the Cloud Converter to the local area network and from the local area network to the internet

STATUS indicator

Indicator behavior	Meaning
Solid off	No power or booting
Solid red	System status OK
Flashing slow red	System fault

System faults indicated by flashing slow include:

• Failure to communicate with a downstream device

• Fault reported by a downstream device

• Battery close to being exhausted – connect external power as soon as possible

You can find details of the fault by viewing the system health report in the Accessia Installer app or the Accessia Portal