# Cloud Converter visual states

There are four LEDs on the Cloud Converter board, labeled **PWR**, **INF**, **CLOUD** and **STATUS**

You can also connect the Cloud Converter  to an externally visible panel indicator (see the "Panel LED" section of the installation manual)

## External panel status indicator

This LED communicates status in two ways color and flashing pattern, which are used independently

<table><thead><tr><th valign="top">Indicator pattern</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Solid on</td><td valign="top">External power and battery OK</td></tr><tr><td valign="top">Flashing slow</td><td valign="top">External power loss</td></tr><tr><td valign="top">Flashing fast</td><td valign="top">Battery fault</td></tr></tbody></table>

<table><thead><tr><th valign="top">Indicator color</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Blue</td><td valign="top">Cloud connection OK</td></tr><tr><td valign="top">Red</td><td valign="top">Cloud connection lost</td></tr></tbody></table>

## PWR indicator

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power</td></tr><tr><td valign="top">Solid red</td><td valign="top">Power on</td></tr></tbody></table>

## **INF indicator**

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Heartbeat red (2 flashes every 2 seconds)</td><td valign="top">System is running smoothly</td></tr></tbody></table>

## **CLOUD indicator**

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Solid blue</td><td valign="top">Cloud connection OK</td></tr><tr><td valign="top">Flashing slow blue</td><td valign="top">Cloud connection lost</td></tr></tbody></table>

If the CLOUD indicator is flashing slow, check the network connection from the Cloud Converter to the local area network and from the local area network to the internet

## **STATUS indicator**

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Solid red</td><td valign="top">System status OK</td></tr><tr><td valign="top">Flashing slow red</td><td valign="top">System fault</td></tr></tbody></table>

System faults indicated by flashing slow include:

* Failure to communicate with a downstream device
* Fault reported by a downstream device
* Battery close to being exhausted – connect external power as soon as possible

You can find details of the fault by viewing the system health report in the Accessia Installer app or the Accessia Portal


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.accessia.com/hardware/cloud-converter-for-s2-netbox/cloud-converter-visual-states.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.