> For the complete documentation index, see [llms.txt](https://docs.accessia.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.accessia.com/hardware/cloud-converter-for-s2-netbox/cloud-converter-visual-states.md).

# Cloud Converter visual states

There are four LEDs on the Cloud Converter board, labeled **PWR**, **INF**, **CLOUD** and **STATUS**

You can also connect the Cloud Converter  to an externally visible panel indicator (see the "Panel LED" section of the installation manual)

## External panel status indicator

This LED communicates status in two ways color and flashing pattern, which are used independently

<table><thead><tr><th valign="top">Indicator pattern</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Solid on</td><td valign="top">External power and battery OK</td></tr><tr><td valign="top">Flashing slow</td><td valign="top">External power loss</td></tr><tr><td valign="top">Flashing fast</td><td valign="top">Battery fault</td></tr></tbody></table>

<table><thead><tr><th valign="top">Indicator color</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Blue</td><td valign="top">Cloud connection OK</td></tr><tr><td valign="top">Red</td><td valign="top">Cloud connection lost</td></tr></tbody></table>

## PWR indicator

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power</td></tr><tr><td valign="top">Solid red</td><td valign="top">Power on</td></tr></tbody></table>

## **INF indicator**

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Heartbeat red (2 flashes every 2 seconds)</td><td valign="top">System is running smoothly</td></tr></tbody></table>

## **CLOUD indicator**

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Solid blue</td><td valign="top">Cloud connection OK</td></tr><tr><td valign="top">Flashing slow blue</td><td valign="top">Cloud connection lost</td></tr></tbody></table>

If the CLOUD indicator is flashing slow, check the network connection from the Cloud Converter to the local area network and from the local area network to the internet

## **STATUS indicator**

<table><thead><tr><th valign="top">Indicator behavior</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">Solid off</td><td valign="top">No power or booting</td></tr><tr><td valign="top">Solid red</td><td valign="top">System status OK</td></tr><tr><td valign="top">Flashing slow red</td><td valign="top">System fault</td></tr></tbody></table>

System faults indicated by flashing slow include:

* Failure to communicate with a downstream device
* Fault reported by a downstream device
* Battery close to being exhausted – connect external power as soon as possible

You can find details of the fault by viewing the system health report in the Accessia Installer app or the Accessia Portal