How to set up alerts

How to set up alerts in Accessia

1. Go to Accessia Portal > Monitor > Configured alerts

2. From the top left dropdown, select the site(s) to create a webhook alert for and click + New alert

3. Name your alert and select whether it is a High, Medium, or Low level alert

4. Select a time range to which the webhook alert will apply

5. Select the location(s) for which the webhook alert will apply

6. Select the event(s) that will trigger webhook alerts

7. Select the user(s) that will trigger webhook alerts for the selected events

8. Click + Add action to set up how your alert will be sent

If you create a Global alert for all sites, only event and user triggers will be configurable

Sending alerts via Accessia app

1. From the Add action dialog, select Notify users via Accessia app and click Next

2. Type the name(s) of the users you want to receive notifications and click Save

Sending alerts via Microsoft Teams

1. From the Add action dialog, select Send Microsoft Teams webhook and click Next

2. Follow the onscreen instructions to generate a Microsoft Teams URL

3. Paste the Microsoft Teams URL into the field provided and click Save

Sending alerts via custom webhooks

1. From the Add action dialog, select Send custom webhook and click Next

2. Name your custom webhook and add its URL to the Webhook URL field

3. Complete the remaining fields and click Save

You can turn a saved alert on or off using the toggle that appears alongside it on the Configured alerts page